Privacy Policy

1. What information we collect

We collect personal information that is reasonably necessary for our business functions. This may include your name, job title, organisation name, email address, phone number, and the nature of the workforce health matter you wish to discuss.

We collect this information when you submit an enquiry through our contact form, send us an email, or communicate with us by phone. We do not collect sensitive information (such as health records) through this website.

2. How we use your information

We use your personal information to respond to your enquiry, provide consulting services you have requested, send you information relevant to your engagement with us, and improve our website and services.

We will not use your personal information for direct marketing without your consent. We do not sell, rent or trade your personal information to third parties.

3. Disclosure of your information

We may disclose your personal information to third-party service providers who assist us in operating our website and delivering our services (for example, our email and website hosting providers). These providers are required to handle your information in accordance with applicable privacy laws.

We may also disclose your information where required or authorised by law, or where you have consented to the disclosure.

4. Storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Your information is stored on secure servers located in Australia or with reputable international cloud providers that maintain appropriate security standards.

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. When information is no longer needed, we take reasonable steps to destroy or de-identify it.

5. Cookies and website analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyse how visitors use the site. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

We may use analytics tools that collect anonymised data about website usage, including pages visited, time on site, and referral sources. This data does not identify you personally.

6. Access and correction

You have the right to request access to the personal information we hold about you, and to request that we correct any information that is inaccurate, incomplete or out of date. To make a request, please contact us using the details below.

We will respond to access and correction requests within a reasonable timeframe. In some circumstances, we may be unable to provide access — for example, where doing so would unreasonably impact the privacy of another individual. We will explain any refusal in writing.

7. Complaints

If you believe we have not handled your personal information in accordance with the Australian Privacy Principles, you may lodge a complaint with us by contacting [email protected]. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on this page, with the date of last update noted at the top.

9. Contact us

For any privacy-related enquiries, access requests or complaints, please contact us at [email protected]. We are committed to resolving any concerns promptly and transparently.